Disc Replacement Request – SloppySecondSales – Home of Cinema Dream Network

Use this form to request replacement discs. Please include your order number, affected film title(s), a description of the issue, and clear photos of the underside of each disc.

All replacement discs are tested in full during office hours, in the order received. At certain times this may take several weeks. We will email you a confirmation and updates when your request status changes.

Customer name *

Email Address *We will email your confirmation and replacement status updates to this address.

Shipping street address *

Apartment, suite, etc

City *

State/Province

ZIP / Postal code *

Country *

Order number *

Film title(s) *

Issue description *List each affected film title and describe the problem with each disc, including where playback fails and the player used.

Photos of the underside of the disc(s) *Upload clear photos of the underside (playing surface) of each affected disc. Up to 10 photos, 8 MB each. JPG, PNG, WebP, HEIC or HEIF.